Term and Conditions

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for users who are at least 18 years old or accessing with parental supervision. By using ToyBoxGalaxy.com, you confirm you meet these requirements.

1.2 Intellectual Property Rights

All content on this site, including text, graphics, logos, and product designs, is the property of Cheap Toy Store or our suppliers and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

1.3 User Conduct

You agree to use our website lawfully and not to:

• Attempt to gain unauthorized access to our systems
• Disrupt the functionality of our site
• Use our content for commercial purposes without authorization
• Submit false information when creating accounts or making purchases

2. Product Information

2.1 Product Descriptions

We take great care to accurately describe our puzzles, games, and books. However, colors may vary slightly due to monitor settings, and product packaging may change according to manufacturer updates.

2.2 Age Recommendations

All age recommendations are provided by manufacturers. Parents should review product details to ensure appropriateness for their child’s age and skill level.

2.3 Product Availability

While we strive to maintain stock of all advertised items, availability may change without notice. If an item becomes unavailable after you place an order, we will notify you promptly.

3. Ordering and Payment

3.1 Order Process

Placing an item in your cart does not reserve it. Products are only reserved when payment is successfully processed. You will receive an order confirmation email once your payment is complete.

3.2 Pricing

All prices are in USD and include applicable taxes unless otherwise stated. We reserve the right to correct pricing errors that may occur.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed immediately at time of purchase. For security, we do not store your full payment details on our servers.

3.4 Order Changes

To change or cancel an order, please contact us immediately at [email protected]. We process orders quickly, so changes may not always be possible once the order is in fulfillment.

4. Shipping and Delivery

4.1 Processing Time

Orders are typically processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipping)

4.3 Delivery Areas

We ship worldwide, excluding some Asian countries and remote areas. Shipping restrictions may apply to certain products.

4.4 Delivery Issues

If your package is lost or damaged in transit, please contact us within 7 days of expected delivery. We will work with the carrier to resolve the issue.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided they are:

• In original condition (unopened/unused with all packaging)
• Accompanied by proof of purchase
• Not on our non-returnable list (see below)

5.2 Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns of:

• Opened Bath & Pool Toys
• Used Bath, Baking & Beauty Products
• Opened Card Games where components could be missing
• Customizable Card Games that have been personalized
• Opened Activity Books with completed pages

5.3 Return Process

To initiate a return:

1. Contact us within 15 days at [email protected] or (555) 123-4567
2. Provide your order details and reason for return
3. Wait for our return authorization email with instructions
4. Ship the item back using the specified carrier

5.4 Refunds

Refunds are processed within 1-2 business days after we receive your return. The refund will be issued to your original payment method within 3-5 business days. Original shipping costs are non-refundable unless the return is due to our error.

5.5 Exchanges

We happily exchange items following the same process as returns. Price differences will be refunded or charged accordingly, based on current pricing.

6. Limitations of Liability

Cheap Toy Store (operating as ToyBox Galaxy) shall not be liable for:

• Any indirect, incidental, or consequential damages arising from product use
• Issues resulting from improper use of products
• Delays or failures in performance caused by circumstances beyond our reasonable control
• Minor variations in product appearance from website images

Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

7. Privacy and Data Protection

We respect your privacy. All personal information is handled according to our Privacy Policy, which outlines how we collect, use, and protect your data.

8. Governing Law

These Terms and Conditions are governed by the laws of North Carolina, USA. Any disputes shall be resolved in the courts of Wake County, North Carolina.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our site after changes constitutes acceptance of the new terms.

10. Contact Information

For questions about these Terms and Conditions, please contact us:

Cheap Toy Store
2988 Patton Lane, Raleigh, US 27604
Email: [email protected]
Phone: (555) 123-4567
Hours: Monday-Friday 9AM-5PM EST